Responsible Gaming

Rooster Bet Casino is committed to supporting a safe, balanced and informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Before you play, understand the risks, set limits that suit your circumstances and only gamble with money you can afford to lose.

Rooster Bet Casino operates under licences issued by the Comoros Autonomous Islands (AOFA), reference ALSI-202508056-FI2, and the Tobique Gaming Commission in New Brunswick, e-gaming licence number 0000002.

Gamble responsibly

Gambling can be enjoyable when it remains within your budget and does not interfere with other parts of your life. It also involves a real risk of losing money. There is no guaranteed strategy, system or pattern that can make a game predictable, and past results do not determine future outcomes. Every wager should be considered a separate decision, with the possibility that the full amount may be lost.

Rooster Bet Casino encourages all players to make decisions before they start playing rather than reacting during a session. Think about how much time and money you are prepared to spend, and treat those amounts as entertainment costs. Never gamble with money needed for rent, bills, food, education, transport, debt repayments or other essential expenses.

Set a spending budget and a time limit before you begin.
Keep gambling separate from essential household spending.
Take regular breaks and stop when your planned session ends.
Do not chase losses by increasing your stakes or playing for longer.
Avoid gambling when you are upset, tired, stressed or under the influence of alcohol or other substances.
Do not borrow money, use credit intended for other purposes or sell belongings to fund gambling.
Remember that gambling outcomes are based on chance and cannot be controlled.
Review your gambling activity regularly and change your approach if it no longer feels comfortable.

A win does not mean that a further win is due, and a loss does not mean that a win is coming. Trying to recover losses can lead to larger bets, longer sessions and financial or personal harm. If you feel pressure to continue, take a break and consider using an available restriction or self-exclusion option.

Tools to help you stay in control

Responsible gambling tools can help you plan your play and create a clear boundary around your activity. The tools available may depend on the account, service or applicable requirements. If you would like to use a restriction, contact the relevant support channel through the website. You may be asked to confirm the settings you want to apply.

Deposit and spending limits

A deposit or spending limit can restrict the amount you add or use during a selected period. Choose an amount that is affordable even if it is completely lost. A limit is most useful when it is set before gambling begins and reviewed honestly against your budget. Do not increase a limit simply because you have lost money or want to continue playing.

Time and session reminders

Time can pass quickly while playing online. Use reminders, alarms or other available session features to help you notice how long you have been active. When a reminder appears, pause and consider whether you still want to continue. A break can make it easier to review your spending and make a calm decision.

Temporary breaks

A temporary break can prevent access for a chosen period and provide space to reflect on your gambling. During a break, do not create another account or use someone else’s account. If you feel unable to stop, a longer restriction or self-exclusion may be more appropriate.

Self-exclusion

Self-exclusion is a stronger step for people who want to stop gambling for a set period or indefinitely. A self-exclusion request should be taken seriously. Follow the instructions provided and do not attempt to get around the restriction. Self-exclusion may not prevent access to every gambling service, so consider using wider support and exclusion options where available in your state or territory.

Recognising gambling harm

Gambling harm can develop gradually, and it may affect finances, relationships, work, study, physical health and emotional wellbeing. You do not need to wait until a serious problem develops before seeking help. Speaking with someone early can make it easier to regain control.

Possible warning signs include spending more time or money gambling than planned, repeatedly trying to win back losses, feeling restless or irritable when not gambling, hiding gambling activity, borrowing money, missing bills or work, neglecting family responsibilities, losing interest in other activities, or feeling distressed about gambling. Continuing to gamble despite clear financial, relationship or emotional consequences is also a sign that support may be needed.

If any of these signs sound familiar, stop and take a practical first step. Log out, do not add more funds, write down your financial commitments and tell someone you trust what is happening. You can also request a break or self-exclusion and seek confidential advice from an appropriate gambling support service in Australia. Support is available for people who gamble as well as family members, friends and others affected by gambling.

Acknowledge the concern without blaming yourself.
Pause gambling and remove easy access to gambling funds where possible.
Speak openly with a trusted person or qualified support professional.
Review debts, bills and other financial commitments with care.
Use account restrictions, self-exclusion or other available safeguards.
Make a plan for what you will do if you feel an urge to gamble again.
Seek urgent help if gambling is connected with thoughts of self-harm, hopelessness or immediate danger.

Protecting young and vulnerable people

Gambling services are intended for eligible adults only. Rooster Bet Casino does not support gambling by people who are under the applicable legal age. Do not allow another person to use your account, and keep account credentials, payment details and devices secure. You are responsible for taking reasonable steps to prevent children and other unauthorised people from accessing your account.

Consider using device controls, password protection, family safety settings and secure network practices to limit access to gambling content. Do not share passwords or verification codes. If you believe that a minor or another unauthorised person has used your account, stop activity and contact the relevant support team through the website so the matter can be reviewed.

People experiencing financial stress, mental health concerns, addiction, grief or relationship difficulties may be more vulnerable to gambling harm. Gambling is not a treatment for these issues. If you are affected by any of them, consider speaking with a qualified professional or an appropriate support service before gambling.

Getting help and making a complaint

If you have questions about responsible gambling, account restrictions or self-exclusion, use the support options available on the Rooster Bet Casino website. Explain what assistance you need and provide only the information necessary for your request. We may need to verify account details before applying a restriction or discussing account activity.

Independent gambling support is also available in Australia through relevant national, state and territory services. These services can offer confidential information, counselling, financial guidance and support for affected family members. Search for an official Australian gambling-help service in your state or territory, or ask a health professional for a suitable referral.

If you are in immediate danger or experiencing a crisis, contact emergency services or a crisis support service in Australia. If gambling has caused urgent financial difficulty, avoid taking out further loans or making additional bets to solve the situation. Consider contacting a financial counsellor for practical, independent guidance.

Rooster Bet Casino may review activity where there are concerns about responsible gambling, account security or compliance with applicable requirements. We may contact a player, recommend a break or apply reasonable account measures where appropriate. Responsible gambling is a shared responsibility, and asking for help is a positive step.